Shipping and Delivery Policy

Last updated: January 6, 2026

1. Overview

AomProuddyogiki provides digital technology services. While most of our deliverables are digital in nature, this policy covers any physical deliverables, documentation, or materials that may be shipped to clients.

2. Digital Delivery

2.1 Primary Delivery Method

Most of our services (websites, applications, digital products) are delivered electronically via:

• Secure file transfer protocols (SFTP)
• Cloud storage links (Google Drive, Dropbox)
• Version control systems (Git)
• Email attachments for smaller files

2.2 Delivery Timeline

Digital deliverables are typically provided according to project milestones:

• Project documentation: Within 2 business days of project initiation
• Initial prototypes: Within 1-2 weeks of development start
• Final deliverables: Within agreed project timeline
• Post-launch support: As specified in service agreement

3. Physical Delivery (If Applicable)

3.1 Shipping Methods

For physical items such as documentation, branded materials, or hardware:

• Standard shipping (5-7 business days)
• Express shipping (2-3 business days)
• Overnight delivery (1 business day)

3.2 Shipping Costs

Shipping costs are calculated based on:

• Package weight and dimensions
• Destination and shipping method
• Any special handling requirements

4. International Shipping

4.1 Customs and Duties

For international shipments:

• Import duties and taxes are the responsibility of the recipient
• Customs clearance times vary by country
• We provide commercial invoices for customs purposes
• Additional documentation may be required for certain destinations

4.2 Shipping Restrictions

We reserve the right to refuse shipping to certain countries due to:

• Legal restrictions
• Sanctions or embargoes
• Carrier limitations

5. Delivery Confirmation

All deliveries include:

• Tracking information when available
• Delivery confirmation notifications
• Proof of delivery documentation
• Contact information for delivery inquiries

6. Damaged or Lost Shipments

6.1 Digital Items

For digital deliverables:

• Multiple backup copies are maintained
• Re-delivery available upon request
• No additional charges for re-delivery of digital items

6.2 Physical Items

For physical shipments:

• Report damage within 48 hours of delivery
• Provide photographic evidence
• Replacement or refund processed within 5-7 business days

7. Delivery Delays

Delivery timelines may be affected by:

• Force majeure events
• Carrier delays
• Customs processing times
• Address verification issues
• Payment processing delays

8. Order Tracking

Clients can track their orders through:

• Order confirmation emails
• Client dashboard (when available)
• Direct communication with our team
• Carrier tracking numbers

9. Contact Information

For shipping and delivery inquiries:

Email: delivery@aomprouddyogiki.com
Phone: +91-XXXXXXXXXX
Address: [Your Business Address]

10. Policy Updates

This policy may be updated periodically. Changes will be communicated via email and posted on our website.